Over a trillion dollars has been wiped from software stocks. Traders are calling it the SaaS apocalypse because to them, it feels like the end of Software as a Service as a business model. The
You’ve been here before. Your team spins up a proof of concept, connects an LLM to a data source, builds a decent interface… And it works! Then someone asks you to connect a second data source,
You've seen it on the product roadmap. The CTO approved the timeline, the engineers are confident, and you've allocated six to eight weeks to build a conversational AI interface that can surface
Elon Musk merged his AI company with his rocket company, creating a $1.25 trillion entity aiming to put a million data center satellites into low Earth orbit. In this episode, I dig into the
Your AI agent can query databases, process transactions, and handle complex workflows. But when it tries to explain a competency gap analysis across 2,000 employees in plain text, users can get lost.
Something fundamental has shifted in how people interact with software. More than 1.5 billion people now use AI platforms each month. They state what they want and get it. That expectation doesn’t
We're at the start of 2026, and something fundamental has shifted in how companies think about AI. It's not the hype, that's still there, but where the actual pressure is coming from has completely
You've probably been stuck in this debate. Should we build our AI agent platform from scratch or buy an off-the-shelf solution? Your engineering team makes a compelling case for building: Complete
Last week we predicted OpenAI would release a new language model codenamed “GPT Garlic.” That prediction came true: GPT-5.2 is here, along with an improved image-generation model built on top of
A leaked OpenAI memo dropped just over a week ago, and it's revealed something striking. Sam Altman said, “We’re at a critical time for ChatGPT.” They're playing defense against Google Gemini 3.
OpenAI has just launched its own AI browser, only months after Perplexity released theirs. Many people online are calling this the start of a new browser war, or claiming Google is about to be
For over 60 years, we’ve been promised robots that can do almost anything. Robotics has earned a reputation as one of the biggest technology overpromises ever. But right now, something’s
A new word that just entered the workplace lexicon—workslop. If you haven’t heard of it yet, you will soon. Stanford researchers recently coined the term, and it’s spreading like wildfire
OpenAI might have just made its biggest strategic bet yet—and it’s not about making AI smarter. They’re shifting focus from raw intelligence and new language model updates to moving up the
Imagine a world where you don't need a mobile phone because information just appears contextually in front of you when you need it. Language is automatically translated as you speak to someone,
This week, the Federal Trade Commission in the U.S. served seven tech companies, from Google to OpenAI. They have 45 days to hand over all the secrets behind their AI companion businesses—the
This week, OpenAI’s leaked projections show they’re set to spend $115 billion between now and 2029—that’s $80 billion more than they had forecast earlier this year. In today’s episode, we’ll follow
This week, Sam Altman—arguably AI’s biggest influencer—sat down with a journalist and answered a striking question: Is there an AI bubble? His response: _“My opinion is
After what feels like years of waiting, GPT-5 is finally here. About a week on, opinion is still divided. Many are calling it revolutionary, while just as many find it
There’s a series of interesting trends and ideas emerging in AI right now, and as we reach the end of summer, it’s a great opportunity to summarise them. Today, AI companies will have to start paying
Picture this: It's 2025, and you're evaluating cutting-edge learning management systems packed with AI recommendations, microlearning capabilities, and sleek interfaces. Yet somehow, the conversation
If you've been listening to _In The Loop_ every week, you'll know we have high standards. We spend a lot of time finding the perfect episode, the best way to tell a story, and we care deeply about
The term context engineering has become one of the biggest buzzwords in AI over the past 10 days. If industry leaders are to be believed, it’s something you’ll need to start learning—many are calling
In this episode, we're going to discuss a recent New York Times article, which lists 22 new jobs that AI might create. Plus, a relevant historical take on AI and ideas against technology. This is
Today, we’re bringing font customization to all agents. With font customization, we’re delivering on our promise to provide a seamless brand experience for agents, enabling you to deliver an
Today, I want to deep-dive into an incredible piece of research from the famous VC firm A16Z, created by the legendary entrepreneurs Marc Andreessen and Ben Horowitz. This research gives us
Building on the heels of recent releases (read up on SDK 2.0 and SDK 2.1), we’re proud to announce some new features today with SDK 2.2. This SDK provides multi-tenancy capabilities through
This week was one of the biggest tech conferences of the year, WWDC 2025,` and lately, Apple hasn’t been in the news for many positive reasons. Spoiler alert: it only got
A few weeks ago, we launched SDK 2.0 and promised some amazing customization features due to our rearchitecture. Our team has been working hard to ensure that we deliver the best agent
If you're building AI products, you've likely asked the question: how do you connect different AI systems together? How do you let your AI agents access your company's data, use tools, and interact
White is a seasoned technology executive with over two decades of experience leading commercial operations and driving growth for global SaaS and enterprise technology companies. She has held senior
In just seven days, Google and Microsoft launched 150 new AI features between them at the two biggest AI conferences of the year. Microsoft alone mentioned agents 300 times over the course of a few
Today, we’re excited to launch the much-anticipated SDK 2.0, bringing faster agents to our customers and unveiling our modular architecture. Our team has been heads-down rebuilding our SDK from
8By the end of this episode, you'll understand the 5 categories of AI features that technology companies are launching—from small additions to complete AI-native
This week’s discussion focuses on three major AI battlegrounds. First, Google and OpenAI are now taking on Anthropic in the AI coding space. Then there’s Meta, trying to challenge OpenAI’s dominance
Product leaders are facing a pivotal moment in technology strategy. Conversational AI agents are disrupting how businesses approach learning and problem-solving. As expectations shift from
In April 2025, a startup called Cluely caused significant debate and controversy with a provocative statement: “We want to cheat on everything.” The founders of this company used their AI tool to
You're scrolling through your phone at 6 AM when you get a ping: your fridge has been restocked, your flight has been rerouted, there's a taxi waiting when you land, and your tax rebate has already
You’ve probably heard the hype about AI coaches. But most of what’s out there is either too vague to be useful or completely detached from how EdTech platforms actually
This week, a memo has shocked the world. In an internal memo, Shopify’s CEO, Tobias Lütke, made a stark new rule: no one in the business is allowed to hire a human without first proving that AI
Mindset AI, an AI agent platform, has raised £4.3 million in funding to expand its operations in the UK and open an office in Chicago, U.S. The round was jointly led by Edge VC and Pembroke VCT, with
The sudden release of what can only be described as a magical image generator by ChatGPT has left the world stunned. Art styles that were once unattainable unless you spent years practicing and
Today's episode is about a brand everyone knows—and most people love—Apple. The company that redefined how we interact with technology seems to be stumbling when it comes to
Everyone around the world is talking about Model Context Protocols, or MCP, but few truly understand why. This might be the most important invention for AI agents in the last three years. The
What is agentic AI? If you're picturing AI agents that brew your coffee, run your dishwasher, analyze user behavior on your e-learning platform, optimize learning paths, and then top it all off by
This week, Dario Amodei, CEO of Anthropic, the creator of the Claude language model, made a bold prediction that within six months, 90% of all code will be written by
Ever feel like your AI knows how to fetch answers but not how to think? That’s the problem with traditional RAG. It’s like having an intern who’s great at finding documents but clueless about what to
If you’ve been anywhere near the AI world this week, you’ve heard the name DeepSeek. You’ve seen the headlines—some calling it a paradigm shift, others saying it’s mostly smoke and mirrors. Investors
There's a fascinating shift happening in the world of software and technology, a shift so big that it challenges the very core of how businesses have operated for decades. At the heart of this
This week, Satya Nadella sat down with Dwrakesh Patel for over an hour and shared his views on the future of AI. I think you’re going to find this conversation
AI agents promise to revolutionize how we work—but what can they really do for you, and what should you watch out for? We asked two of our in-house AI experts who build these systems daily to break
As humans, we think progress is inevitable and that technology will just get better. Today, you're probably reading this post on a phone or a laptop, devices that are pretty much just extensions of
Artificial intelligence is evolving fast, and with it comes growing complexity. Our team counted over 250 AI-related acronyms (yes, “AI” is one of them). So if you’re struggling to tell AI from AGI,
Many learning platforms struggle with the same problem: broken search. Learners can’t find the courses or content they need. It’s a common complaint: “I can’t find that course.” “I can’t find that
On Monday, 13th May 2024, OpenAI announced its latest artificial intelligence large language model (LLM), GPT-4o, that can reason across audio, vision, and text in real-time.
Are your customers' learners bypassing your learning platform for Google? It’s a trend that's hard to ignore. Google isn't just a search engine; it's a learning
“Content is King!” This cliche mantra has been the cornerstone of digital marketing for years. Video content and webinars, in particular, have emerged as incredibly engaging tools, capturing the
The HR department is often seen as the backbone of any organisation. It is responsible for everything from hiring and onboarding new employees to managing benefits and payroll. In recent years, HR
Employee onboarding is a critical component of organisational success, as it facilitates a smooth transition for new employees. This process involves familiarising them with their job duties and